Wednesday, November 28, 2012
So we have this new computer system.
Except, well, it doesn't work.
And I mean, all joking and superlatives aside, it doesn't work.
For instance: let's say you have a patient who wants only one Lortab, rather than the two that were ordered. Instead of pulling two out and wasting one, or just doing an RN override on the Diebold that holds the meds, you have to now call the doctor and get an order for only one Lortab. And then wait for that to be entered and linked and so on.
Yeah.
Let's say you have to waste a partial dose of a medication, like when a patient gets two milligrams of morphine but the morphine comes in four-milligram ampules. The old way to do it was pull, waste at the machine, chart. The new way is pull, have two people scan the med at the bedside, waste at the bedside, do an override to administer 2mg of an ordered medication, then go back and enter the waste at the machine.
And, because everything is now coordinated, Les Machines keep track of how long it takes you to get *back* to the Diebold and waste. If it's more than about a half hour, your administration will get flagged for investigation, because you might be huffing morphine. Which is fine and dandy unless you have five (or six, or eight) patients to deal with. Nurses with huge patient loads often waste everything at the end of the shift.
Let's say you have a person on a heparin drip. Even if you only want to enter the same drip rate hour after hour after hour, you still have to scan the person's armband, scan the bag, and get a witness. This is the new rule for every titrate-able drip in the system. For us, it's not a big deal: we might have one or two drips running in the NCCU on a person. In the med-surg CCU or in the neurosurgical CCU, though, it's a big deal: imagine having to scan-scan-witness-verify for eight drips on each of two patients. Every hour. On the hour.
And, finally, let's say you go into a room that holds a person who's been admitted for a TIA. They're neurologically intact, fine and dandy, and on only aspirin and an antacid. If you leave the room before a certain number of minutes have elapsed when you're giving those meds, you get flagged for not doing sufficient patient teaching on the Tums and Bayer you just administered. If you take too long--that is, if your patient is on six different meds, five of which are new, and the person has questions--you get flagged for inefficiency.
THIS IS WHERE I GET ALL CAPSLOCKY. The trouble with setting up difficult failsafes in a time-crunch-prone profession like nursing is this: once the new checks are set up, all the older ones get scrapped. We no longer have the pop-up windows on our med records that alert us to possible double-dosing. Instead, we have a huge, long, convoluted process to go through that guarantees nothing, as most of our peers are too time-crunched to double-check us.
We learned, less than four hours after the system was implemented, how to get around it. By the end of day shift on Monday, most nurses had copied the scan-codes from med labels and stuck them to the back of their ID cards. We'd also figured out how to copy the med-admin codes from the patients' armbands and stick them to the charts. We worked around the new, cumbersome failsafes. . . .
. . .but we didn't have any other checks or warnings to alert us when we'd fucked up. In other words, our system now has only one point of warning for each patient, and that point has already been sabotaged in the name of saving time.
So we have this new computer system. It reminds me a lot of a story I heard from one of my colleagues. He and his wife bought a gorgeous, brand-new house where everything, from the computer to the thermostat to the hot-water heater, was controlled through the Internet. Their online service provider suffered an outage that lasted three days (he's in the boondocks). During that time, they had no heat. Or hot water. Or air-conditioning. Or TV, phone, Internet, or burglar alarm service. Reprogramming things manually wasn't an option. Why should it be, with this shiny new system?
No system should ever have only one point of failure. Even muskrats and beavers have a back door out of their homes. Manglement's reduced a perfectly workable checks-and-balances system to something with one point of failure, in the name of Patient Safety, and we've already figured out workarounds.
In other news, the hospital-wide campaign to leave our badges in the bathrooms for extended periods of time seems to be working. Manglement might be monitoring our pee-breaks, but we'll work around that, too. (I wonder what they'll say when they see that four of us were in the public men's restroom on the ground floor for six hours on Tuesday?)
Wednesday, November 14, 2012
Tips for Everybody:
There's nothing like coming in to work, feelin' all efficient and enthusiastic, to find that you're two nurses short in a three-nurse unit. Unless it's finding out that a different department expects your unit to staff theirs for some undetermined amount of time in the morning and again in the afternoon.
Dear Doctors: Please don't wear your ID tags on your belts. Especially please don't do this if you're an observant Muslim, a conservative Coptic Christian, or a member of some other staunchly upright religious group. See, if you've got both a name with eighteen syllables and a strong moral sense, it's gonna be embarassing for both of us if it looks like I'm starin' at your junk while trying to read your ID.
Tip for myself: Next time it seems like a patient is globally aphasic, shaking her head and smiling gently whenever you try to get her to do something, make sure it's not because she speaks only Romanian.
A gentle note to Manglement: top-down initiatives, like locator chips in ID cards, timers in employee bathrooms, and noise-and-motion sensors in nurses' stations and common areas, can and will be hacked.
Many, many thanks to the elevator inspector who sang loudly in the elevator shaft as he was doing a routine inspection of that elevator's braking system.
Also many thanks to whoever it was that joked up a pile of mattresses sitting in a storage room by sticking a can of peas in there, so it peeked out one side.
Tuesday, October 30, 2012
Best Line of the Night
Anyway, Deepa and I were changing a bed under one of our patients, a guy whose stroke had left him both paralyzed on one side and unable to speak easily. Deepa, struggling with the corner of the sheet and unwilling to lift the mattress to force the sheet on to it, exclaimed, "It is so small that we can't get it on!"
Our hemiparetic, expressively-aphasic patient said, clear as a bell:
"That's what *she* said."
Tuesday, October 16, 2012
Y'all, I am blessed in friends.
Tashi.
Who, by all rights, should be allowed to recover and rest and be quiet for a year or more, is fundraising for Mary.
Which proves again what I already knew: I have the best friends ever, and Tashi is the most amazing one of the bunch.
Peeps, we got a job to do here.
Mary was one of the first people to contact me privately after I got my cancer diagnosis. She was also the only other oral cancer patient who was a woman and about my age. Her story makes mine look like a walk in the proverbial park:
Mary's a lifelong nonsmoker and nondrinker, so when she was diagnosed with stage III squamous cell carcinoma of her tongue (at an age about forty years younger than is typical, no less) it was a huge shock. She had a partial glossectomy--in other words, the docs took out half her tongue and replaced it with muscle from her arm.
Then she had head-and-neck radiation. Y'all remember how scared I was of radiation. Everything that terrified me, from a tracheostomy to losing every tooth and a bunch of bone, happened to Mary. All of her teeth are gone, her jawbone is jacked beyond recognition in several places, and--as if all that weren't enough--she had a recurrance of the cancer recently and had to have *more* tongue cut out. Luckily, she's fine now, but she still ain't got no teeth.
Now, for your average toothless person, that isn't a problem. You go to the dentist or prosthodontist, you get some implants or some dentures, and you're back to eating apples in a couple of weeks.
Mary's got a different set of troubles. She's got to have posts put into her jaw to hold specially-made dentures in place, because her jawbone alone won't take the stress of the dentures. Plus, most of the bone that's left (after surgeries to remove the dead stuff) is really, really freaking fragile. And of course, after radiation, she's not capable of healing as well as somebody who hasn't been fried.
In short, she has to have an oral surgeon do both the preliminary post-setting and the molding of the dentures, as well as follow her afterwards to make sure there's not further tissue death or infection. It's a big fucking deal.
It's such a big fucking deal that the surgery alone was going to cost $45,000 (US) and not be covered by Medicaid. Mary's on Medicaid because, after having a feeding tube and a trach and a zillion rounds of radiation and hyperbaric dives, she was indigent and disabled.
BUT!! Mary got the news today that her state Medicaid board is going to cover her surgery. She's going to be able to get the posts put in and things ready for a set of dentures. They're even going to cover anesthetic--which, if you read her blog, was not the case for having ALL OF HER TEETH EXTRACTED HOLY SHIT.
So Mary's getting her bone spicules filed down and her posts put in. But she still needs dentures.
She's a thirty-something woman with no teeth right now, and I'd like to help her make that not be the case.
Let me remind you of what you've done in the past: You gave more than eight hundred dollars to the Oral Cancer Foundation, which is run out of the founder's living room, for research and awareness. You gave Tashi Pratt-King a thousand bucks when it looked like she and Kevin (Wash) would lose their home--you guys got her over the hump, and allowed her to keep taking care of Wash until his death this past September. You also bought two Therabites for people with oral cancer who couldn't have afforded them on their own--devices that allowed people to regain the ability to open their mouths more than a few millimeters. Those Therabites, by the way, are still being sanitized and passed around.
And you made me very, very proud and grateful in the process.
Mary needs twenty thousand dollars for dentures. Medicaid won't cover them. Let's do this thing.
Let's commence Operation: Choppers.
Give Forward Fundraiser
Indiegogo Fundraiser
There is also a PayPal link on Mary's blog, linked above.
Thank you, guys.
Thursday, October 11, 2012
Happy Coming-Out Day!
*woo-woo sounds of a time machine ramping up*
Twenty-five years ago, WHAM! put out a video that implied that George Michael was straight. Come to think of it, they also released a single ("Work") that pretty much declared right out that he was straight. (George, George, how little we teenaged girls knew ye.)
This year, a tweener pop star with a devastating hook ("Call Me Maybe") produced a video in which it became apparent that the boy she liked was gay, and the joke was on her.
Twenty-five years ago, I was two years away from making about a dozen friends in Chicago, all of them gay men.
This year, I have one close gay male friend who survived the AIDS epidemic. One.
Twenty-five years ago, as a matter of fact, "AIDS" came into being as a name. The other candidates were LAV and HTLV-III. The name(s) replaced what it had been called, either GRID (gay-related immune disorder) or "gay cancer."
This year, the majority of HIV positive people will be straight women of color, although the rate of HIV infection is again increasing in young gay men, who now see the disease as a manageable chronic condition, rather than the nine-month diagnosis-to-death thing it was in 1986.
Twenty-five years ago, my oldest friend was raped by some guys in our high school. He was targeted because he was gay.
This year, there was a special flag team composed of GLTBQ high-school students in a gay-pride parade in Bigton.
Twenty-three years ago, I saw posters in the windows of restaurants and bars in Chicago that showed the photographs of men suspected of having AIDS. They were put up as a public service to other gay men, so they knew who to avoid. The practice started in San Francisco in the early 1980's, when there was no test for HIV, and people's first symptoms were either Kaposi's sarcoma or PCP pneumonia.
Last week I had to explain Kaposi's sarcoma to a much-younger nurse who'd never heard of it, and who'd never realized that the AIDS epidemic was a big thing.
Fifteen years ago, Ellen DeGeneres came out on television, on the Oprah Winfrey show. That led some obnoxious so-called Christian minister to refer to her as "Ellen Degenerate." (Her response? "I heard that one in the fourth grade.")
Six years ago, Neil Patrick Harris coming out prompted a collective yawn from the public and, as far as I can tell, failed to incense any obnoxious so-called Christians.
Twenty-five years ago, I knew no gay people who were married. This year my friends Joe and George will get married. Deena and Deb have been married for five years and have a second baby on the way, and Sid and Sam are celebrating their tenth anniversary.
Happy CODay to all my gay and genderqueer buddies. Even though all of you are so far out that the closet's now lost beyond the curve of the earth, you all had tough times. Here's to real equality, the valuation of all people on the strength of their character, and the freedom to love whomever you love. Let's work to make it happen in a fraction of the time it took us to get this far.
Wednesday, October 03, 2012
I need laundry advice.
Recently, I got four sets of Wink scrubs. They fit better than Urbane, though they're cut along the same lines: Wink seems to be made with women with hips in mind, while Urbane assumes you're young and athletic and built like The Mankiller, who looks like a boy with boobs.
Anyway, these scrubs. 65% polyester, 35% cotton, tons of pockets. Love 'em.
But even after two wash/dry cycles on Boil and Broil, they are stiff and rustly, and they still have the creases from packaging. How do I get those out?
Do not say "fabric softener." That shit is of the devil and gives me rashes.
Ideas?
Sunday, September 30, 2012
Culture clashes and advice for Yankees
We've had an influx of Northerners this summer, so I feel like I can share a little advice with them:
This is central Texas. Things move much more slowly here. Nevertheless, we have been known, while driving, to pass on the right.
Speaking of driving: going the speed limit, unless you're near a known speed-trap, is Not Done here. We have places to be and miles to go, so we generally drive like bats out of hell. Just keep up with traffic and you'll be fine. Don't go the speed limit in the passing lane; you'll likely get killed or yelled at.
I understand that things work differently in Chicago or New York or wherever it is you're from, but here you *can't* be abrasive and expect to get things done. If the movers tell you they'll be there between twelve and three, but you need them to be there right at twelve because you've got the freight elevator reserved from two to four, explain that. Don't, as I heard one person say, snap back, "You will not be there between twelve and three! You'll be there at twelve!" She later wondered why the movers came late and moved slowly. Just be polite. It costs nothing and greases the wheels.
If you have to ask how to "style" "cowboy boots" (they're called just "boots") then you probably shouldn't be wearing them. As Lyle says, buy your jeans a little longer.
The heaviness of the accent does not always indicate the education level, general intelligence, or personal wealth of the speaker.
Women of a certain age are always referred to with "Miz" preceding their first names, and only then if you've been invited to call them by their Christian name. This holds true in most small towns (it does in mine) and some large cities. In fact, it's best not to call anyone by their first name unless you're sure it's okay.
"Ma'am," "Sir," "Please," and "Thank You" are not optional. And don't, unless you want a reputation for being difficult, walk straight up to somebody and tell 'em to do something without first asking how they are and being pleasant.
Bless their hearts, they don't know any better.
Speaking of culture clashes, I was listening to an NPR interview a few weeks ago with a guy who says that culture influences perception of color; in other words, the context in which you're raised determines to a large extent how many colors you see and what you call them. He said, for instance, that the ancient Greeks had so few delineations between colors that they essentially saw in black, white, and bronze.
I snorted mentally at that until the other day, when Friend Deepa, who can't believe my hair, was touching it gently and cooing, "Golden hair, golden hair." Now, my hurr is red--at the most, it could be called strawberry-blonde when I've been out in the sun. When I corrected her, she said positively, "No, your hair is golden." I said, No, my hair is red.
She then pushed back her own hair to show me the earrings that she wears which, like those of most of the Indian women here, are twenty-four carat gold, so pure it's brassy. "Your hair," she pointed out, "is the same color as my earrings. So it's golden."
Point to Deepa. I stand corrected.
Tuesday, September 18, 2012
GERONIMO!!
Regularly scheduled blogging will resume whenever this localized weather system gets off my face.
Wednesday, September 12, 2012
Tuesday, September 11, 2012
Prayers for Tashi and Wash, please. . .
Please keep them both in your thoughts, but especially Tashi. She proved every day what love is.
Thank you.
Friday, September 07, 2012
In which Jo gets a little pissy about language.
Gifted (passive voice).
Skirting.
When did "gift" become a verb? When did it become acceptable to say that your mother-in-law gifted you with a Precious Moments figurine? How is it okay to say that something is good for gifting or is giftable?
And when did skirting start describing pieces of fabric with buttons at the top? Skirting is either something one does around an issue, or vinyl sold by the linear (not lineal) foot at the mobile-home dealership. One buys a skirt. One does not purchase skirting to wear on one's body, unless one is suiting up for a particularly bizarre costume party. (Halloween costumation ideas, right here on Headly Nursingtons!)
A million years ago, my parents would sit around the breakfast table in their bathrobes, reading out loud from the Wretched-Comical, our local newspaper. Dad went into fits one day over the headline "GIFTABLE SWEATERING," then read the accompanying ad copy out loud with hoots and snorts. I think it might've been 1980 or thereabouts; my sister was home for Christmas break from college. She, being the English major in the house, had lots to say about giftable sweatering.
Then, about a month ago, somebody on my beloved Hairpin used the term "for gifting." The somebody in question was an actual contributor, not a commenter, and nobody called her out on it. Nobody. "Gifting" was okay.
I felt a little like I'd been dropped into a reality I wasn't familliar with. With which I wasn't familliar; whatever. I'm not opposed to splitting the infinitive if it makes reading easier.
I am, however, opposed to gifting and skirting.
(Before anybody asks, yes, I'm poncy about "nursing" as a job description as well. "Nursing" feels like it ought to be limited to breasts and babies. "Being a Nurse is My Bag" doesn't flow, though, and looks crappy on a reusable grocery sack. Yeah, I'm weird.
At least I'll never turn "surgeon" or "patient care aide" into verbs. That's my promisation.)
Monday, September 03, 2012
Well, *that's* never happened before.
And when I say I got my ass kicked, I mean I got my ass kicked.
Let me explain: there are a number of unfortunate things that can happen to make a normally nice, cheerful person batshit insane. Things like drug abuse, encephalopathy, encephalitis, vasculits, meningitis, strokes in unusual places, tumors--you get the idea. There's a lot of stuff out there that can hit your brain in such a way that your personality does a one-eighty, but most of those things are very, very rare indeed.
When they hit you, though. . .wow.
Granddaddy came in with a few personality changes and some increased sleepiness (note for new neuro people: your A-number-one sign that there's a problem is irritability and decreased consciousness in tandem) and steadily got worse. He was transferred to us with a Posey vest on, keeping him in his wheelchair as he cussed and ranted.
At some point in the proceedings, he tried to stand up and tip the wheelchair over backwards in order to get out of it. Gweneth, the steadiest and most sensible of patient care aides, was there in a second, keeping Granddaddy from overbalancing, and Stoya went around to his front to see if she could calm him down. I was close behind her. Too close, as it turned out.
Granddaddy threw a punch. Stoya did some sort of Matrix move to avoid it (thank goodness, as it would've messed up her face), and the punch landed squarely in my solar plexus.
Well! I wasn't expecting that at all.
I made a noise like a duck and went down. I'm not ashamed to admit it: have you ever been punched in the gut? I hadn't. I've been hit in the face, which only makes me angry. I've been whacked about the head and shoulders, which is disorienting and painful, but not too handicapping. Being hit in the stomach, though, right in the breadbasket, so hard that the breath gets knocked out of you? You fold up like a sack of potatoes, which I did.
Unfortunately, I folded up right where Granddaddy, still Posey'd in to his chair, could get to me with both fists and feet.
In retrospect, it's funny. It must've looked like something out of a comedy film, or that clip on YouTube where the dude in the Darth Vader costume gets attacked by a playful dog. At the time, though, all I knew was that I was getting wailed on by an angry person with what felt like superhuman strength. Oh, and I couldn't breathe.
Gweneth managed somehow to get the wheelchair unlocked in the middle of all of this and get Granddad out of range. Stoya got his arms, I got the Haldol, and things quickly got better from there.
Y'know, IV Haldol is strongly not recommended, because it tends to cause heart arrhythmias, but at that point, we didn't care. In a few minutes, things calmed down to the point that Grandpa could go back to bed.
The bruises are fading now. He didn't actually hurt me, but he sure woke me up. This is not something you think about when you're taking the NCLEX.
Tuesday, August 21, 2012
Monday, August 20, 2012
I have the letter!
With my luck, BCBS will skim 90% of it off for processing costs. Which will, of course, lead to the recently-repaired Hell Bolts being sheared again.
*** *** *** *** ***
I have made a new friend.
A few days ago we got one of those patients in: you know the sort, that come without CDs of scans and with minimal information from the transferring hospital. Luckily, this nice little old lady had no medical history, and not because she'd never been to the doctor. She was, at eighty-something, simply that healthy. A lifelong non-drinking, non-smoking vegetarian, she'd had a TIA as a result of a brief dip in her already-low blood pressure.
So, upon her arrival to the NCCU, I paged the dude on call. And paged and paged. Finally, I sent a text page reading "Are you alive? If so, call Jo at XXXX. Minimum three minute rates apply."
The dude on call called me back immediately and apologized. Turns out that between consults and admits at Holy Kamole, he had more than fifteen patients to see. I said I just wanted him to know that I'd gone ahead and entered orders under his name, using the NCCU order protocol, to which he said, "Oh, are *you* the one who entered all those brilliant orders? You clever little thing, you."
"Yes, darling," I said, "I did enter those orders. Now, you'll have to swing by and work your magic on our sweet LOL, but the rest is taken care of for now. Just decide whether you want heparin and let me know, okay?"
"Brilliant!" he replied. "I'll be there as soon as she gets to sleep and the nurses have relaxed for the evening."
He greeted me the next morning, after no sleep, with a muffin. He thanked me for saving him a half-hour's work and making his life easier.
I may have to reassess my attitude toward new fellows.
*** *** *** *** ***
It dawned on me yesterday that when my boss is not around, stupid shit happens much less often.
*** *** *** *** ***
The Apocalypse is nigh: it is August in Central Texas, and I have all the windows open. We've gotten some rain in the last couple of days, and it's now a balmy 70* at just past 0800. All the fans are on, the a/c fan is whirring away, and the cats are napping on the north-facing windowsills.
After two years of really weird weather, this is a relief. This is how it's supposed to be here: daytime highs in the 90's, occasional rains that flood the highways, and brisk mornings. Ever since everydamnthing burned down last year, I've been watching the skies and the winds. Normal is a little disturbing, but I'll take it.
*** *** *** *** ***
Three big things are going to be happening here in the next few months:
1. A template and step-by-step instructions on how to fight insurance companies. Once the template and instructions are up, I'll put permalinks in the sidebar for anybody who wants to use them. Not everybody has the resources and time I do; it's a no-brainer to distill everything I've learned in the last two years, and all the expert help I've had, into something you can fill in, print out, and send off in order to get your money back.
2. HN might be migrating to a new platform. I haven't decided yet. If HN does move, it'll have the same look & feel and the same layout as before, or as nearly as possible.
3. I am dog-hunting. More to come on that as things develop.
Thursday, August 16, 2012
Well, well, well.
JUST GOT APPROVED FOR EIGHTY PERCENT REIMBURSEMENT.
They just called.
You may commence celebrating.
Hi. My name is Jo, and I am totally demoralized.
I talked to the friendly folks at the employee benefits office on Tuesday about the Ongoing Drama Of The Obturator. (For those of you coming in late, the prosthetic I wear to replace my palate/protect my airway/allow me to eat, drink and talk was not paid for by insurance. Given that the whole process cost as much as a new car [Hyundai, not Mercedes], I was a little peeved by that, especially given that the insurance company [Blue Cross/Blue Shield of Texas] first denied that it was medically necessary, then failed to follow their own rules on covering prosthetics.)
So I appealed, all the way to the Office of Employee Benefits. Beloved Sister and I worked up and sent a multi-page appeal letter complete with charts, diagrams, copies of reciepts, photographs of my mouth post-Harrowing, and ninety other things. The nice folks from the OEB asked me to send them a couple of additional pieces of paperwork, which I did. . .and I waited. They told me the whole kit and kaboodle had gone to some doctor who reviews things like this for them, so I waited.
And waited. I had no idea how long it would take for said doctor, who probably has a desk full of appeals, to get his head around mine.
So, when I called on Tuesday, I was expecting that things might not be fresh in the OEB's hivemind, given that the submission date for my appeal was back in March. I was not expecting them to tell me that the case had been closed for lack of documentation.
Well, to be more exact, first they told me that there wasn't anything there. Then they told me that yes, they'd found the file, but it'd been closed for lack of documentation.
Now: given the eight-page letter (with charts, diagrams, and circles and Xes on the back) and the two times I faxed the same information to my contact at the OEB, this was not what I was expecting. The nice contact at the OEB told me it would take her a couple of days to get everything together (right after she told me that everything was printed out and gathered up) for her boss to look at, so he could decide what was going on. So I told her I'd be calling her first thing Friday morning.
I am, to be nice about it, gob-fucking-smacked at this whole thing. I mean, I understand if they deny the appeal. Even though BCBSTX claims to reimburse non-network providers of prosthetics at 60% of cost, and even though they claim to reimburse at standard market rates (manifestly untrue; they actually reimburse less than Medicare or any other provider), I can see that they could finagle a way to deny my claim. That is, after all, their business.
Let me be a little more clear for you: The purpose of an insurance company is not to leverage your premiums into providing efficient, quality care for you. The purpose of an insurance company is to make money for their shareholders.
However, going back to the OEB: the University of Texas is a huge system, with many, many employees. The Office of Employee Benefits is, by necessity, the sort of bureaucracy that can handle that volume of employees. You would think that they could, at some point, have sent me a letter--not a certified letter or a wax-sealed scroll via elephant, just a letter--to tell me that they'd closed my file because I hadn't submitted some document or another.
Or, alternatively, they could've contacted me at the address, two telephone numbers, or email address that they had to let me know they needed more paperwork.
But they didn't.
Somewhere, somebody fucked up. I intend to find out who it was, and make them figure out how to fix it.
At first I was coldly enraged. I told Beloved Sis that the noise she was hearing was the sound of the bolts that hold Hell down shearing loose. Then I spent two days feeling horribly sick and depressed and stressed out. It's amazing how canalized anxiety becomes in the body.
Now I'm just peevish and determined.
Peevish. And determined. Very determined.
Tuesday, August 07, 2012
Odds, Ends, Updates
I saw Dr. Crane today and had my tongue yanked around and both of his hands in my mouth at the same time. The exam was clean, the MRI looked "great" (his words; he's not given to superlatives) and I don't have to see him again until February. I won't have any scans then, either.
I said, "No scans?" He told me that at two years, in his experience, it's safe to begin backing off the surveillance scans and just go with eyes-on exams. It's simultaneously exciting and weird to know that my interior doesn't have to be irradiated for everybody's psychological comfort. I worried before every scan; now I'll worry that I'm not *having* scans.
"Nearly cured" is a strange place to be.
OEU the second:
Now that I've told Mom, it's time to tell you guys: I'm dating somebody. Seriously. As in, Talking Marriage Serious. He's marvelous beyond description, with just enough of the annoying human things that everybody has to keep him normal, and I've known him since we were both teenagers. His name is Brother In Beer (yes, the one who sent the lovely flowers after surgery). He's intelligent and funny and sweet and writes beautifully and routinely throws himself down rocky hillsides while perched on a bike. (Yes, he wears a helmet.)
I'm pretty stoked.
OEU the third:
Work sucks. We're staffed for twelve in the surgical CCU and have eighteen to twenty patients every day--even our code bed is full--which means that the staffing in the neuro CCU has been short. If everybody in the SCCU is tripled, they can't exactly send two people to help us out in the NCCU with our six or seven patients.
Plus, we've been having a rash of codes lately.
OEU the fourth:
Aside from the staffing thing at work, things are going really well around here. I've not been *here* as much as I'd like; there's a lot of writing I've been doing for money that cuts into my blog time. As soon as I get this month's stack of articles sent off, though, I'll tell you funny stories about the Guy With No Memory At All and touching stories about bunnies.
Basically, this summer can be summed up in one well-known phrase: Two out of three ain't bad.
Thursday, August 02, 2012
Semi-demi-hemi-annual MRI today!
This was how it went:
http://www.marriedtothesea.com/072412/
Saturday, July 28, 2012
Friday, July 20, 2012
This was in my back yard an hour ago.
Yes, they really are that big. That's a tarantula hawk. It's a critter that eats nectar and pollen, but lays its eggs in tarantulas.
And no, that is not my hand. I've seen a lot, and even held a hissing cockroach, but I'm not that butch.
At first, I was terrified. Then I came around to the idea that this incredibly large critter, which kinda hops around in flight, is pretty cool. I just don't go outside when she's around. Luckily for me, they're not a communal species.
So, yeah. Tarantula hawk in my back yard. Friend La Belle Dame Sans Merci posted to my Facebook page, "This means you either have lots of tarantulas in your back yard, or a lot of tarantulas with hatching T-Hawk eggs in them."
I thanked her for being such a fucking comfort in my time of distress.
Thursday, July 12, 2012
Good Lord, it is hot. And humid.
We got a doohickey to fill out this week from our Big Boss, about how our Lesser Bosses are doing. Instead of boring you with the boxes I checked, I figured I would put down the letter I wrote in my head while assessing my bosses for a dozen things which do not matter to anybody but management:
Dear Big Boss,
You want my opinion on my other two bosses. You even sent me a survey form to fill out at a third-party website, with the assurance that my replies will be completely anonymous and confidential and not be prejudicial to my continued employment with Sunnydale General.
Instead of filling out yet another useless survey (because, really, whether or not I'm being given positive feedback on how I'm doing my job is not a major issue around here), and because I know as well as you do that surveys are neither anonymous nor non-prejudicial, I've decided to tell you what I really want in a boss.
For starters, I'd like fewer of you. I have four at last count: Small Boss, Bigger Boss, you, and your Horizontally-Equal On The Org Chart Colleague. Of those people, I see Small Boss the most, with Bigger Boss coming in a very, very distant second. I've seen you exactly four times in the last two years, and your Horizontal Equal not at all. The way I figure it, it's ridiculous for me to submit memos about how I plan to hang educational posters in the family room for Horizontal Equal's approval, since she's never, to my knowledge, seen the family room I'm talking about. Maybe we could take her out of our org chart's hierarchy? While we're at it, could you either show up regularly or just stay away?
Because, really, your visits here contribute nothing to the smooth running or the "culture" (whatever that is) of the CCU. You've shown up once to bitch about the placement of warning signs, once to introduce me to somebody I'll never see again, once to warn me about a VIP showing up, and once because, I dunno, somebody in Manglement complained that you weren't showing up enough. Honestly, your visits take time away from my patients and fuck up my train of thought. If I had the chance to get used to you, or didn't see you at all, things would be much, much better.
While we're on the subject of bosses, it sure would be nice if my Bigger Boss had an inkling of what happens in a critical-care unit or on a stroke unit. See, he has about six months of CCU experience, and that was years and years ago. Our old boss, whom you chased off, used to lead codes. Our current boss stands around looking impotent and gets in the way. Maybe he could be retrained to work in a critical-care setting, then work a shift or two a month to keep his skills up. That way, we could at least use him as a charge nurse when there are four nurses, all of whom are tripled, and not enough support staff to make a dent in our patient loads.
It would also kick ass if Bigger Boss and Small Boss made sure that people who work in my NCCU actually have the certifications you claim to require for employment here. So far, I'm the only person who works here who has all of them. We've been open three years (in August), and that seems like plenty of time for folks to do the online NIH course and the other required stuff. It'd be awfully nice if I could give report to another nurse and not have them go jaw-sagging blank when I say something like "hemiparesis" or "gaze preference" or "NIH score of 16."
Finally, if you're really dedicated to a complete reworking of the Culture of the Institution, hire some more damn people. If need be, hire unqualified people with a modicum of brains; I'll happily train them. Just get me some bodies up in here, so I'm not forced to work day in and day out with nurses who are floated here from the CVICU. It's not fair to them, and it's not fair to our patients. They can spot a-fib from a mile away, but they're not used to doing neuro assessments and don't understand our BP parameters. Have mercy on the nurses who are more comfortable with a Swan-Ganz than a ventriculostomy, and Get Me Some Damn Staff.
Oh, wait: that wasn't my final point. My final point is this: if you're going to hold me responsible for stuff, and yell at me when it doesn't get done, or pass things off to me, and expect me to work extra and train new people, the title of "Mangler" would be peachy fucking keen. I have to admit that it's not the title I'm after so much as the pay grade. In any event, since we're speaking of Bosses, you're making me a FIFTH layer of boss-ness between the people I work with and the real world, and I'd like to be compesnated for it.
Much love and many happy capybara kisses,
The one who makes sure the plumbing gets fixed,
Jo
Thursday, June 21, 2012
In which Auntie Jo lays down the law.
However.
People: Please research the symptoms of whatever disease or disorder you're going to try to mimic. Most physical troubles, including neurological ones, have a certain expected set of symptoms. Even conversion disorder has an expected course: while the physical manifestations of psychological stress might be weird and unexpected and unexplainable by other means, they're consistent.
A stutter that goes away with opiates is not a disease. It's an attempt to get drugs.
Likewise, there's a name for what you're doing: it's "abasia-astasia," and it means "No, she won't fall over and hurt herself; she'll only fall if I'm there to catch her or she's near something soft."
And frankly? If your weakness is distractable to the point that you yourself cannot remember which side you're weak on, I will call bullshit on your shenanigans and send you out the door tout suite.
I don't just have the population of Greater Sunnydale to thank for this; I have the combined Great Minds at Holy Kamole's emergency department. Therefore, I have some law to lay on them:
If you call and ask me to accept a stroke patient, you'd sure as shootin' better have done an NIH stroke assessment on that patient and be able to tell me his score. If you haven't, I'll tell you to call me back once you've assessed the patient, then hang up the phone gently.
Same deal if you call me with a patient who has a constellation of symptoms and you don't know his history. Same deal if you call me and say, "Well, we're not really sure what's going on, but we'd like to send him over to your NCCU."
Same fucking deal, dear doctors, if you call with a ninety-year-old, demented patient who has a temp of 38.2, whose labs show that he's dehydrated and has a UTI, and who is experiencing the same symptoms he had when he had his stroke two years ago. Incidentally, he's therapeutic on coumadin.
And, just as a reminder, if I accept this patient because I want to put a stop to your whining, but specify that he is to go to the regular neurology floor, do not under any circumstances then tell the bed board that I'd cleared him for a bed in the NCCU. The Wrath of Jo will be visited, not upon your grandchildren's grandchildren, but upon you, comprehensively and cheerfully.
This is because, as might be expected in a critical care unit, I actually have sick people to take care of. I got one on a Cardene drip, one with the most labile blood pressure I've ever seen, good Lord what is she doing going from 220 systolic to 77, maybe an abdominal binder would help, and one who is, sadly, getting ready to go home to Jesus due to a combination of factors, not least of which is an infection with some bacterium that only two people have ever gotten before. I got problems, in other words, because I got patients with problems.
Joe-Bob looking for a hit of dilly is not a problem. At least, he's not *my* problem. He's *your* problem. If you try to make him my problem, you'll have another problem, and probably a whole set of problems of varying, interesting types, right after that.
Thank you, as Katniss said, for your consideration.
Friday, June 15, 2012
Tuesday, June 12, 2012
This is what happens when I try to live like a normal person. . .
Those of you who follow me on Facebook will know that I had a cheerful afternoon of productve semi-drunkeness with Neighbor Beth (who is Not Good With Blood). After the prosecco had worn off, and with a liter of water and tea under my belt, I mandolined my right ring finger.
There was a sudden spray of blood. Then there was a heartfelt "Oh, SHIT" from me, as I realized that the suddenly-numb sensation in my right paw was due to my having halfway cut off my right ring finger. I tried everything: direct pressure, flour, glue: nothing worked for longer than I care to think about. Poor Beth, who hates her own blood and has a tenuous relationship with other people's blood, mopped up mine for the 40 minutes it took for shit to stop happenin'.
I'm more than a little annoyed that this happened while I was sober. Beth is more than a little annoyed that she had to scrub blood off my spice shelves. AND I had to throw away a perfectly good, blood-soaked tea towel.
None of the zucchini was affected, though. Which is good: we have a Pickle Party coming up in two weeks.
I kind of wish I'd accepted Beth's offer of another bottle of wine. My finger hurts.
Good Frogs. Has it been that long?
I've been working a lot, which means new stories for you! but I'm also between keyboards at the moment.
More later this week, I promise. Nothing horrible has happened; I've just been busy.
Saturday, May 19, 2012
I'm all right; don't nobody worry 'bout me.
This week we had a party for Neuroscience Nurse's Day, or Week, or Something Along Those Lines. I was interested to see that the woman who holds herself out as the Director of Neuroscience Nursing (a few years' experience as an ortho rehab nurse, followed by a decade in manglement) wasn't there. Ironic, fitting, all that stuff.
I was more bitter than usual these days. *Everything* pissed me off, even stuff that could've worked to my advantage. Good things pissed me off just as much as bad things, and wishy-washy things pissed me off most of all.
For instance, I work with two mid-levels. One is fantastic. The other is a clueless tinpot tyrant with an ego problem. Fantastic Midlevel and Fantastic Case Manager and I had been working on med-surg to rehab placement for a patient under a return agreement with another hospital (his case is complex) since the patient was admitted almost a month ago. It had been arranged that Sweet Complex Guy would go back to his original hospital, since he's a resident of that particular county and can therefore get services for which bill collectors won't hound him. (Some counties in Texas do it right.)
At the absolutely last possible second--and I mean after the ambulance had been arranged (difficult, because he required vasoactives while en route)--Clueless Tinpot stopped Sweet Complex Guy's transfer. The reason? He was afraid that "SCG would end up rotting in a med-surg bed and his family wouldn't be taught what they need to know." Clueless Tinpot decided to try for a "charity bed" in our facility.
As Fantastic Rehab Manager said, "No bed here is a charity bed. I have explained this to Clueless Tinpot Tyrant over and over. Even if that patient meets all of our specifications for discount services, he'll still have people calling him constantly, and his credit will be ruined by the bills."
None of this, I just realized, will make any sense to you unless you're one of the medical club, so let me put it in English:
We had a patient transferred to us by a county facility. That hospital paid all of the patient's bills while he was with us, with the understanding that he would be sent back once we were done with our peculiarly specialized care. The sending facility has systems in place to provide free, quality care to this dude, provided that we sent him back needing specific things.
And Tinpot Tyrant fucked it up. Not only will my nice, sweet, complex-but-promising dude be two hours from his family, he'll have to deal with the demands of our billing department (not fun; I can testify that they screw things up fairly regularly) for the next two years or so.
And I have to deal with this guy daily. Between making sure that he actually writes orders that he's going to yell at us later for not carrying out and being certain that his orders don't suck, I'm already tired. He's slated for a manglement and marketing job soon, and I hope his transition is smooth and speedy.
Seriously: If you have somebody on a high-sodium diet and six additional grams of sodium tablets a day, and they drop their sodium from 139 to 135 after you lower their hot-salt drip for six hours, would *you* write an order discontinuing that drip immediately?
I thought not. Especially if you want to keep their sodium between 140 and 150 to keep their brain from swelling. Three-percent and 23% saline are useful in limited amounts, but they're useful.
Okay. Enough with the overmedical jive.
I miss my dog. He wasn't my baby, or my furbaby; he was my buddy. We were intellectual equals, no question. He was a stubborn asshole at times, but I never knew his judgement to be off. It's very weird, being here without him snoring and shedding and licking Flashes all over. I step over a body that isn't there, in the middle of the night, when I have to pee. My brain twitches toward the back door every day at dinnertime.
I haven't had the vadge yet to go out to the back yard. Yesterday, I thought maybe I could do it today. Now I'm thinking I could maybe manage it tomorrow.
Thank you all for your kind thoughts. They're a huge, huge comfort, even if I can't respond to everybody individually.
Now Flashes wants 'tentions. I'm going to give him some skritches and heat up beans for dinner.
Sunday, May 13, 2012
Max.
The Erstwhile Hub saw him on his way to work and called me, saying, "There's a dog trying to die in the empty lot two doors down." My response was, "Not on my watch."
I went and lured him to our front yard and tried to feed and water him, but he didn't eat or drink much. He was emaciated, his eyes and cheeks sunken, and he looked exhausted. I loaded him into the Honda hatchback I had at the time and drove him to a vet I'd not been to before because my usual vet was closed on Wednesdays.
They told me he was probably very old and probably wouldn't make it, and showed me the X-ray of his gut, full of rocks and sticks. For some reason, I said "do what you have to do to save him." They ran two liters of fluid into him over a couple of days, keeping him sedated so he wouldn't chew the IV out of his arm. I went to see him both days, kneeling down by his cage and saying, "You must not die, you must not die."
He had a cracked hip and two cracked ribs and heartworms from hell and torn-up pads. The vets figured he must've been thrown or fallen from the back of a pickup, and walked all the way from the highway to my neighborhood.
When El Erstwhilo and I divorced, I left Max behind. I was moving into a 600-square-foot apartment and working sixteen hour days, and I couldn't take him. Later, when Erstwhilo thought he might be moving to Ireland and couldn't handle the thought of quarantine, I took Max back. I had just bought a house. Having him made everything better; he was the only thing I missed from my marriage.
Max died Saturday. I was out of town, visiting The Boy in Kansas City. My neighbor called to say that he'd gotten up and boofed around the yard that morning, then had lain down to have a nap and had simply not woken up. I got home this afternoon and found him lying where they'd tucked a sheet over him, looking exactly as though he'd just gone to sleep with his head between his front paws.
There were no signs of distress. He'd gone to sleep in his own back yard and woke up on the other side of the Bridge, where there are dozens of mail carriers on crutches and an ice-cream truck with a flat tire.
This is what I'd been praying for. Whatever Thing is there, out there in the Universe, watching over deserving dogs, gave Max a death in keeping with his life: quiet, gentle, without fuss or pain.
He was my Zoater-Bloater Max-Nose Spoon-Hound, and I'll miss him. I'm thankful, though, that his last days didn't involve vets and needles and fear.
Happy Trails, buddy. May many kitty-bellies present themselves for snorgling on the other side. I'll see you in a little while, okay? :)
Thursday, May 03, 2012
Y'know how you feel when a friend does something really great?
Nikki, although you wouldn't know it to look at her, has ovaries of titanium and shoots laser beams out of her eyes. On vacation, she goes to Australia and rubs Great White Sharks on the belly, to which they respond by rolling over and purring. If she meets a rattlesnake while she's out hiking, the rattlesnake bows politely and gets out of the way. Bees fear her. Butterflies worship her. She's dressed by a posse of bluebirds and little woodland creatures every morning, after which she distributes semiautomatic weapons and shoulder-mounted grenade launchers of Truth to all of them, the better to fight for justice.
Because, you know, this lawsuit isn't all she's done. She's also been a hell of a pal to me.
And if BCBSTX doesn't see reason as regards the Obturator of Doom, you can bet I'll be channelling Nikki when I go see them. With a smiiiiiile.
Wednesday, May 02, 2012
I really need to stop yelling at my boss.
I *will* snap at you. And, if you're a condescending asshole (sorry, Bossman! But you were!) and point out to me that ICU nurses have a lot to do, too, I will respond by noting that your average ICU nurse has patient care aides, a secretary, a charge nurse, and a manager to do what I am just that moment doing all by my lonesome. I might even respond at a higher-than-normal volume.
It's a good thing that Bossman had me check the cart, as it turns out. Even though it meant that I missed an assessment on one patient (not a big deal; he was stable as a rock) and didn't get lunch until 1430, it was a good thing. Because I found that the crash cart, ostensibly checked by other people on the unit each month for several months, was full of stuff that was expired. As in, expired in 2009.
Now we have a nice, spandy-fresh cart with magnets in their proper places, salem sump tubes that aren't in packaging so old that both it and the tube have become discolored and brittle (holy crap you would not BELIEVE), and the proper number of needles, large and small, and medications, unexpired. It only took me three hours, between answering phones, helping turn patients, resetting monitors, taking delivery of a cartload of supplies, and fixing the computer that decided suddenly to regress to its roots.
I keep reminding myself that I have a mini-vacation coming up next week, and another one a couple of months after that. They don't keep crash carts on planes, do they? . . .*Do* they?
Saturday, April 28, 2012
Big Drama at Sunnydale.
After some research, I decided that the thought of several hundred, maybe as many as a thousand, spiderlings was more than I could stomach, and sucked her into the Miele. I feel awful about it, but we need the rain. (Bonus points for the first Minion who understands that last sentence without using Google.)
Sunnydale's NCCU is in the grip of Big Drama these days. A particularly difficult doctor and a couple of grouchy colleagues of mine have made it their mission in life to submit incident reports for everything, and I mean *everything.* Unfortunately, the doctor writes up nurses for things that she, the doc, should've done (like writing orders) rather than get in trouble with *her* boss, and the grouchy colleagues are sending off irate and insulted emails about things like the lack of housekeeping standards 'round those parts.
I got written up for three things, two of which my boss and I agreed weren't really relevant. The third was not only totally justified, but pulled me up short. I've gotten careless about making sure orders get written, so it looks like I've been haring off on my own, making treatment decisions. This is obviously bad. Nurse Jo is going to spend more time checking orders prior to punching out, and probably doing a lot more last-minute running around to fix things as a consequence.
So yeah, I fucked up. I got called on it. Though I'm not crazy about the *way* I got called on it, it's a good reminder that you have to behave like a brand-new nurse all the time in order to make sure you're not getting careless.
The whole shebang also pulled me up short because it made me realize how scatterbrained I've become in the last few weeks. It made me analyze, thoroughly, *why* I might've gotten scatterbrained and careless, and I came up with what I think's a pretty good reason: I'm overburdened.
When I'm primary nurse in the NCCU (we usually have three nurses, with one taking three patients, another taking two or three, and a third helping out in the absence of a patient care aide), I have a patient load of three. These are acutely ill people who are generally leaping out of bed or desatting or doing some combination of the two, sometimes with a third fun thing thrown in.
I'm also charge nurse, dealing with staffing and bed assignments and crises. I'm also acting as secretary, breaking down charts and answering the phones and entering orders. The facilities management and biomedical repair staff deal only with me: they ignore the other day-shift nurses and hold on to their questions or problems until I'm on staff. I'm also the only person who's allowed to do certain tests (with hyperagitated goo and saline), so I do all of the ones in the entire hospital, as well as the clinic next door. Plus, I do around a hundred chart audits a month to make sure we're in compliance with whatever brilliant idea the Joint Commission's come up with this week.
Some of this stuff has *got* to be delegated. The most obvious solution is to delegate the chart audits, probably to the night staff (which will, I'm sure, make me their most favorite person ever). The other stuff, I'm not so sure about. We've got to get more people trained in the more obscure test protocols; the obvious solution is to train the charge nurses for the other CCUs. I'm not sure how well that'd go over, though, as they're just as overwhelmed as I am.
My first step is to chart exactly how much time I spend doing things other than direct patient care. Given that I round three times a day with residents, midlevels, and attendings, then implement whatever they want implemented, I think that charting'll show I'm really busy. Add in all the other stuff, and. . .well, it'll make a good argument for me getting some relief.
And hopefully, if I get some of this crap off of my to-do list, I'll be able to concentrate on what I'm there for: you know, taking care of sick people and not screwing up.
Tuesday, April 24, 2012
Monday, April 09, 2012
0:04 at Casa Del Snotbags
Sunday, April 08, 2012
My poor Max!
Friday, April 06, 2012
Clean CT!
Monday, April 02, 2012
Tap, tap, tap. Drum, drum, drum. Twiddle, twiddle, twiddle.
Thursday, March 22, 2012
WAHOOO! More than a thousand followers!
Thanks to all you knitters! And odds and ends.
Wednesday, March 21, 2012
One of those days.
Question for the minions: anybody here know how to knit?
Monday, March 19, 2012
Wednesday, March 07, 2012
Peeps, a request:
Sunday, March 04, 2012
Saturday, March 03, 2012
You know what ammolite is, right?
It's the fossilized shell of a squidesque beastie that lived in the late Cretaceous (IIRC) period and which died out with the dinosaurs. The shells of those guys were apparently made of something very much like the stuff that makes pearls, but the fossilizing of their shells makes them all opalescent and gorgeous and rainbow-glittery.
Monday, February 27, 2012
What to do on your day off.
Friday, February 24, 2012
My head, let me show you it.
A patient with a split brain, when shown an image in his or her left visual field (the left half of what both eyes take in, see optic tract), will be unable to vocally name what he or she has seen. This is because the speech-control center is in the left side of the brain in most people, and the image from the left visual field is sent only to the right side of the brain (those with the speech control center in the right side will experience similar symptoms when an image is presented in the right visual field). Since communication between the two sides of the brain is inhibited, the patient cannot name what the right side of the brain is seeing. The person can, however, pick up and show recognition of an object (one within the left overall visual field) with their left hand, since that hand is controlled by the right side of the brain.
The same effect occurs for visual pairs and reasoning. For example, a patient with split brain is shown a picture of a chicken and a snowy field in separate visual fields and asked to choose from a list of words the best association with the pictures. The patient would choose a chicken foot to associate with the chicken and a shovel to associate with the snow; however, when asked to reason why the patient chose the shovel, the response would relate to the chicken (e.g. "the shovel is for cleaning out the chicken coop").