So I ordered some clogs from The Clog Shop. Dansko Sport clogs are the only type I can wear; the Professional line has too narrow a heel, and I fall over a lot.
Today I got a call from a very nice man at the store. Seems the clogs I'd ordered were only available in white, not black. They'd gone to the trouble of tracking down one of the only remaining pairs of another style that's practically identical. The store sending that pair to *them* wanted to get a C.O.D and charge them $20 in shipping.
The Clog Shop guys offered to eat half the shipping and charge me the other half. Since their shipping is already free, I said "Hell, yeah!" I now have two pairs of Dansko Sport clogs on their way, thanks to the smart people in Great Neck.
I believe strongly in shopping Mom & Pop places rather than El Giganto Box Stores, and this is why.