tag:blogger.com,1999:blog-6833607.post111170394414389635..comments2023-06-14T03:36:55.988-07:00Comments on Head Nurse: What fucking planet are you fuckers fucking from, anyhow?Johttp://www.blogger.com/profile/16520599099436383317noreply@blogger.comBlogger9125tag:blogger.com,1999:blog-6833607.post-58332813804005587152011-11-05T01:35:26.518-07:002011-11-05T01:35:26.518-07:00Press Ganey is turning medicine into a cult. Just ...Press Ganey is turning medicine into a cult. Just drink the Koolaid and all will be well. It is a tool by non medical personal used to brainwash those involved in patient care. It's a great technique, probably first used by the Nazis.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6833607.post-1112585936216405462005-04-03T20:38:00.001-07:002005-04-03T20:38:00.001-07:00Too funny! I am so damn sick of scripting and Pre...Too funny! I am so damn sick of scripting and Press,Ganey that I could scream! I can so relate to your posts. And I am sorry, but they are PATIENTS, not CUSTOMERS!!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6833607.post-1112585934715660812005-04-03T20:38:00.000-07:002005-04-03T20:38:00.000-07:00Too funny! I am so damn sick of scripting and Pre...Too funny! I am so damn sick of scripting and Press,Ganey that I could scream! I can so relate to your posts. And I am sorry, but they are PATIENTS, not CUSTOMERS!!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6833607.post-1112000036837555722005-03-28T00:53:00.002-08:002005-03-28T00:53:00.002-08:00I swear, I only hit "submit" once..I swear, I only hit "submit" once..Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6833607.post-1112000005396224232005-03-28T00:53:00.001-08:002005-03-28T00:53:00.001-08:00I also am laughing about your performance improvem...I also am laughing about your performance improvement scenerio. Our policies are all based on improving our Press-Ganey scores, to the point we have a "customer service" person who rounds each day and interviews patients using a script, reminding patients that we "want to make sure they are very satisfied with their care", and "very satisfied with ...." (add the typical areas of the survey). You say "very satisfied" 8 times per patient in the script, all in an attempt to get the highest Press-Ganey ratings ("very satisfied" is the highest rating for each question on the survey)<BR/><BR/>And good luck on the 25 pounds... You'll get darn little sympathy from me on that one, though...<BR/><BR/>JohnAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-6833607.post-1112000000404109032005-03-28T00:53:00.000-08:002005-03-28T00:53:00.000-08:00I also am laughing about your performance improvem...I also am laughing about your performance improvement scenerio. Our policies are all based on improving our Press-Ganey scores, to the point we have a "customer service" person who rounds each day and interviews patients using a script, reminding patients that we "want to make sure they are very satisfied with their care", and "very satisfied with ...." (add the typical areas of the survey). You say "very satisfied" 8 times per patient in the script, all in an attempt to get the highest Press-Ganey ratings ("very satisfied" is the highest rating for each question on the survey)<BR/><BR/>And good luck on the 25 pounds... You'll get darn little sympathy from me on that one, though...<BR/><BR/>JohnAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-6833607.post-1111949170519352652005-03-27T10:46:00.000-08:002005-03-27T10:46:00.000-08:00Great post! I do sympathize with the nursing staf...Great post! I do sympathize with the nursing staff. A couple of years ago I was in the hospital with a severe kidney infection and learned all about what you guys have to put up with. I'm lying there in bed with a 105 temp and the nurse is telling me as she is putting on a blue wristband that I am on level blue. She pointed to a chart on the wall with different colored squares. Level blue means that I am supposed to leave my bed rails up. <BR/>And if I'm anywhere else in the hospital and they see my blue wristband they will know I'm on level blue. All I could think of at the time was that I must truly be delirious. Surely this nurse could have simply told me to leave the bed rails up, did I really need a blue wristband which matched a blue square on the wall? Once the fever went down I noticed that the blue wristband was there, and that I had not been delirious--just another performance improvement project at its finest. <BR/><BR/>LAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-6833607.post-1111763951167533312005-03-25T07:19:00.001-08:002005-03-25T07:19:00.001-08:00Oh. My. God. I'm totally cracking up over here giv...Oh. My. God. I'm totally cracking up over here given that I AM one of the people on the management side and the same kinds of stuff drives me insane...esp. the power point thing -- it is not meant to be a SCRIPT...it's an AID for Pete's sake. In all seriousness, though, your insight is really useful. <BR/><BR/>Also...I have to drop some poundage myself...you can't possibly be that overweight...I'm rootin' for you!mehttps://www.blogger.com/profile/06071048039975457625noreply@blogger.comtag:blogger.com,1999:blog-6833607.post-1111763948819658922005-03-25T07:19:00.000-08:002005-03-25T07:19:00.000-08:00Oh. My. God. I'm totally cracking up over here giv...Oh. My. God. I'm totally cracking up over here given that I AM one of the people on the management side and the same kinds of stuff drives me insane...esp. the power point thing -- it is not meant to be a SCRIPT...it's an AID for Pete's sake. In all seriousness, though, your insight is really useful. <BR/><BR/>Also...I have to drop some poundage myself...you can't possibly be that overweight...I'm rootin' for you!mehttps://www.blogger.com/profile/06071048039975457625noreply@blogger.com